People are paying their bills on-line, and to communicate they use texting or e-mail.
When I came to the US, it cost four US cents to mail a letter from Florida to Oregon. Now it costs 49 cents, which is a good deal, if you consider that the poor folks in Canada pay $1.00 to mail a first class letter. In Great Britain they pay $1.0521 to mail a first class letter if you use $1.67 per £ exchange rate.
The Post Offices in those countries failed to adapt to new technologies.
Here is the news from Australia:
Govt considering premium mail serviceThe government is considering a new tiered postal system where customers pay a premium for next-day delivery.
Australia Post wants to charge customers extra to deliver letters within a designated time - for example the next day - while regular mail could take longer.
The government-owned postal service says losses due to plummeting demand in its letter business could overwhelm the entire company if changes aren't made.